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PROMYX Call Center/BPO SERVICES

Promyx provides quality and cost effective services to worldwide clients in all streams of contact center/BPO operations. Presently, PROMYX supports all global units of Tratum Techologies in the areas of Accounting, Recruitment, Resume Management, Time-sheet Management, MIS Reports and related Analysis, Market Research & Sales Support and Document Management.

In addition, PROMYX also provides its clients with complete Outsourcing Solutions, for the Contact Center operations delivering high end voice based inbound/outbound business solutions, by taking responsibility and accountability to enable our customers to focus on their core business and maintaining a competitive edge in the market.

We provide Outsourcing Services in the following verticals:

  • Voice based customer service support to the global market in meeting their Outsourced Business Expectations.
  • Healthcare billing, logistics support and work-flow related process outsourcing solutions.
  • Accounting Services in International Accounting Packages like Peachtree, Microsoft Great Plains, Quick Books and Sage
  • Market Research and Sales Support
  • Website Development and Maintenance

Call Center Workflow

call-centre-diagram

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